How do you manage artist-participants' expectations for using a temporary space?

Art in the Heart Lismore: The limitations of a temporary space are clearly set out in our 'Information for Creative Workers' brochure which we provide to all artists (and we reinforce these in face to face meeting and conversations).

Anyplace Rozelle: We explain the Licence Agreement that we use to participants, ensuring they understand its temporary nature. We have also developed a factsheet  for studio residents. On top of this, artists are charged a key deposit - refundable at the end of their residency - to encourage them to keep clean and maintain the space.

The Rocks Pop Up Project: We have the licence agreement, a written procedures manual for users (which we keep up to date), ongoing verbal and written communication, and  a Space Manager who regularly monitors the tenancies and their conditions.

Renew Newcastle: We brief participants on the licence agreement, the 30-day notice period, project costs and expenses, and their responsibilities to the space and to Renew Newcastle. We work with them to agree on a date for occupying the space, an opening date, opening hours and signage for the space.

Pop Up Parramatta: Our website has Frequently Asked Questions that answer most participants' questions about the temporary nature of the project, the expected project costs and the responsibilities of occupying a space. We brief artists on these and also make it clear that retail shopfront hours are Wednesday-Saturday - this was agreed by the participants at one of our network meetings. Studio hours are more flexible. Some projects come under a license agreement and other projects use a contract drawn up by the landlord or property manager with the inapplicable items noted.