How do you manage the ongoing relationship with participants?

Renew Adelaide: We try to strike the balance between being approachable and helpful but hands-off enough to ensure participants learn to manage their own projects. The amount of contact we have at the start of a project drops away as participants 'get into their stride' but we make it clear that they can contact us with questions at any time.

Art in the Heart Lismore: One of the ways we have been able to build good relations is by raising the profile of individual artists involved through brokering regular media coverage.

Anyplace Rozelle: Our artist residencies are managed by Serial Space, an artist-run gallery in Chippendale. We have a close working relationship with Serial Space and trust their management capabilities, which they have demonstrated through numerous residencies at their own premises and multiple rounds of residencies at Anyplace.  

The Rocks Pop Up Project: Our Space Manager acts as the broker between the Sydney Harbour Foreshore Authority and creative participants. Her activities include: regular one-on-one sessions and mentoring support; weekly emails outlining upcoming events, useful references and other important discussion points; and marketing, events and operations support.

Renew Newcastle: We let all participants know we are there to support them. During the 'set up' phase we check in with site visits and, depending on the progress being made, we either leave them to it or help out with their plans.  We also make sure to visit the space when it is ready to open. We stay in touch using email, text messages, phone, Facebook and the site visits and check monthly for updates on their activities to include in our e-newsletter. We attend all project launches and most other openings and parties.

Pop Up Parramatta: We maintain ongoing written and verbal communication (by email, phone, text, facebook and so on) and check-in visits weekly or fortnightly. We ask artists to complete some planning prior to coming into the space and also attend relevant workshops. We attend events and network artists in the program encouraging them to keep in touch with each other.  The mentoring component of our program is very important, where industry specialists work one-on-one with artists in areas of need - for example visual merchandising/exhibition design, marketing, retail and artist-run initiatives.